Privacy policy

DAX Coffee — Privacy Policy Last updated: June 30, 2026

Introduction

DAX Coffee ("we," "us," or "our") operates the website www.daxcoffee.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

  • Account & Order Data: Name, email address, shipping address, billing address, phone number, and payment information when you place an order or create an account.
  • Usage Data: Information on how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
  • Communications: Any messages you send us via our contact form or email.

How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders
  • Manage your subscription(s) for coffee products
  • Send transactional emails (order confirmations, shipping updates)
  • Send marketing communications (only with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website. We use Google Analytics to analyze website traffic and usage patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Sharing Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:

  • Shopify — our e-commerce platform
  • Printful — for print-on-demand product fulfillment
  • Google Analytics — for website analytics
  • Payment processors — to securely handle transactions

These third parties are obligated to keep your information confidential and use it only for the services they provide to us.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at sales@daxcafe.com.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@daxcafe.com.