Cancellation policy

DAX Coffee — Subscription & Cancellation Policy Last updated: June 30, 2026

Overview

DAX Coffee offers subscription plans for select coffee products, allowing you to receive your favorite coffee on a recurring schedule at a discounted rate. By subscribing, you agree to the terms outlined in this policy.

Subscription Plans

When you purchase a coffee subscription, you will be charged automatically on a recurring basis (weekly, bi-weekly, or monthly depending on your selected plan). Your subscription will continue until you cancel it.

Billing

• Your payment method will be charged at the start of each billing cycle.
• You will receive an email reminder before each renewal.
• Prices are subject to change with advance notice. Any price changes will be communicated before they take effect.

Skipping a Delivery

You may skip an upcoming delivery at any time before your next billing date by logging into your account and managing your subscription settings.

Cancellation

You may cancel your subscription at any time with no cancellation fees. To cancel:

1. Log into your account at www.daxcoffee.com
2. Navigate to My Subscriptions
3. Select the subscription you wish to cancel and follow the prompts

Alternatively, you can contact us at sales@daxcafe.com and we'll cancel it for you. Cancellations must be made before your next billing date to avoid being charged for the upcoming cycle. Once a charge has been processed, it cannot be refunded for that billing period.

Refunds on Subscriptions

Subscription orders follow our standard [Refund Policy]. If you receive a damaged or incorrect item as part of your subscription, please contact us within 30 days of delivery at sales@daxcafe.com.

Pausing a Subscription

If you need a break, you can pause your subscription at any time from your account dashboard. Your subscription will resume on the date you select.

Contact

For any questions about your subscription, please reach out to us at sales@daxcafe.com